FAQ’s

Most frequently asked questions

About our products

Yes. Our products have been tested on human hair and works perfectly on natural hair. The Seaberry mask is guaranteed to make your natural hair 10x softer, smoother with more shine.

Here is a video of a client using the mask on her natural hair: WATCH VIDEO

Yes. You can use the SEABERRY MASK and Shampoo on synthetic hair. The method of using product on synthetic hair is very different from how you apply it to human hair.

Please contact us for more information on how to use the shampoo and mask on synthetic hair.

For best results, start using our duos when you first get your new hair extensions. This Seaberry Mask helps replenish all the moisture and nutrients your extensions / wig is not getting from your body. This prevents any damage and make the hair extensions last longer.

Shipping Basics

International (US and other countries)
US Standard Shipping (2-7 days) £7.99
US Expedited Shipping (2 days) £29.99

UK
UK Standard Shipping (2-5 days) £3.99
UK Expedited Shipping (1-3 days) £5.99

Free UK Shipping over £50

We offer 14 days returns and refund if you do not like the item.

Please contact us and we would provide a returns address

Yes. We ship worldwide.

 

Payments

We accept Paypal and Stripe (debit and credit card) payments.

Yes. Stripe accepts all debit and credit card transactions.

Yes. VAT has been added to each product price

Returns & Exchanges

We accept returns!

Please contact us within 14 days of receipt with the reason for returns and a member of our customer Service team will provide a returns address.

Please ensure the products are unused. Your returns request will be rejected if item is used.

Refunds take 7-28 working days to process.

We understand you changed your mind.

Please contact us within 24hours of making a purchase and we may be able to stop item from shipping.

If we are unable to cancel the order, we are happy to accept returns of the item.

Have any questions? Please contact us at help@forhalle.com for assistance.

Contact

Still have questions?

Send us an email at help@forhalle.com and a member of our customer service team will be in touch within 24/48 working hours.

@for.halle

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